Unti-finger print Matt Case for iPhone 5 Case 5S 5SE with bright line Rubber TPU silicone material 0.8mm ultra-thin free shipping
Value of Commercial Invoice
In order to make customs clearance much easy and fast( normally, if total value less than USD50.00 clearance will be very fast, this way you will receive the goods much fast too), also you can pay less tax (any import tax are the buyers responsibility) for the lower value invoice, so we suggest my dear buyer let us make the invoice in lower value, and inform us how much value would you like to showed on invoice when you place the order.
Cause all of our products including shipping cost (free shipping for you), based on different items, shipping cost accounts for 20-60% of the total cost. So if you did not inform us how much value you like showed on invoice, we will make it 60% of actual payment you made, hope my dear customer understand, thanks ^ ^
Change and Cancellation of Orders
Our delivery always very fast, normally within 1-3 natural days, so if you request a change or cancellation to your order,
provided your order has not already been processed and shipped, Please contact us of your exact changes or cancellation notice,
Please note that we are not able to make changes, or cancel your order once it`s been processed and shipped.
We always inspect every unit before the delivery.
But If you still get defective of our products, please contact us within 5days after you receive them,
We will make the reasonable solution.
We appreciate my dear buyer give us the true comments, we have enough confidence of our products in very higher quality, and as same as our described. But you know your comments is very important to us, even decide us life or death, so if you are going to give us negative comments, please give us a chance to negotiate the details with you and solve the problems out. Many thanks!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-20 Business days|
|Mexico, Central America, South America||15-20 Business days|
|Asia||10-20 Business days|
|Africa||15-20 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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